For US orders, Shipping takes 1-2 weeks on average. For International orders, expect 2-4 weeks. For orders that have already been shipped and the tracking link is not updating, it is most likely still in transit to the destination country and will update once it lands.

However, there is going to be delays in transit/customs. We would recommend always using 17track when tracking your order as it will auto-detect the shipment processor. We can offer individual updates on orders as we can see exactly where an order is in shipment, unlike the tracking.

If you would like this update or have any other questions or concerns, please email us @ along with your order #. If you would like a refund, please email us as soon as possible as we will have to contact our shipping warehouse to confirm your order has not already been shipped.